Hans LauterbachOct 52 min readWho needs diversity?An 80-year-old model in lingerie. A colorful job advertisement that advertises for new employees with “We live diversity” and “job...
Hans LauterbachMar 241 min readHandling ComplaintsThere are two ways to look at a complaint: either as something which is difficult and basically negative or, conversely, as a chancefor...
Hans LauterbachMar 141 min readSales NegotiationHow do you negotiate successfully? How do you get the most out of a negotiation? How does the client benefit most? What should your...
Hans LauterbachMar 131 min readEffective SpeakingWorkbook now available on LearnDesk. Get access via QR Code or Link below. https://www.learndesk.us/product/6411089359142912/effective-sp...
Hans LauterbachFeb 14, 20232 min readThe power of empathy in creating a healthier, more resilient futureEstablishing empathy at the workplace Empathy is like a universal solvent. Any problem immersed in empathy becomes soluble. Empathy at...
Hans LauterbachSep 15, 20221 min readCounting SheepA little story to make you smile in this challenging times. Once upon a time there was a shepherd tending sheep in a remote area....
Hans LauterbachSep 23, 20212 min readTaboo Zone EmotionThere is still a strong opinion in business that companies should operate on a purely factual level. There is no place for emotions...